Our Firm Specializes in:

-Tax Audits (individual & business)
-Tax Liens & Levies
-Business Tax Services
-Taxes in Divorce & Bankruptcy
-Prior Years Non-Filed Returns
-Offers in Compromise
-Penalty Abatements
-Payroll Tax Problems
-Appeals
-State Tax Problems
-Employee Vs. Contractors Issues
-Monthly Tax Payment Plans
-Inheritance & Estate Taxes

 

(877) TAXADVOCATE (877) 829-2386
(805) 654-9949
(805) 658-8949 - fax
Email:
info@graftax.com
donald@graftax.com
susie@graftax.com

Privacy

GrafTax.com recognizes the importance our customers place on privacy and the security of their personal information. Our goal is to protect your personal information in every way that we interact with you, whether it is on the telephone, in person, on the Internet, by e-mail, by mail, or by any other means of communication.

We think it is important for you to be informed of the policies, procedures, and security measures we have in place to safeguard your personal and confidential information. We have developed this policy to help you to understand the steps we take to protect your personal information.

How We Collect Information - As part of providing services, we may obtain information about customers from the following sources:

Accuracy - GrafTax.com strives to keep customer information as accurate and current as possible. If you find or believe that any information in the possession of GrafTax.com is inaccurate, incomplete, or outdated, please notify the Company by e-mail or in writing. Please include your name and address as it appears on your account statement, specify the information that you believe to be inaccurate and include accurate information. GrafTax.com will correct any erroneous information in a timely manner.

Security - This Company has developed strict policies and procedures to safeguard personal information. We restrict employee access to your sensitive personal information to a "need to know" basis. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities and offer secure e-mail. You should use the secure e-mail anytime you send GrafTax.com sensitive personal information.

Privacy for Internet Users - Our commitment to safeguard your privacy also extends to the Internet. If you are just browsing through our website, we do not collect any personally identifiable information about you unless you voluntarily and knowingly provide us that information, such as when you send us an e-mail or fill out a request for information form. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided.

Internet Protocol (IP) Addresses - An IP address is a number that is automatically assigned to your computer while on the Internet. Web servers, the computers that "serve up" web pages, automatically identify your computer by its IP address. When collecting information, GrafTax.com does not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous. GrafTax.com may use IP addresses to audit the use of our site. They can and will use IP addresses to identify a user when necessary for security purposes.

What is a Cookie? - A cookie is a very small text file sent by a web server and stored on your hard drive, your computer's memory, or in your browser so that it can be read back later. Cookies cannot "read" information about you from your computer or be used to "steal" information; and cookies do not carry viruses. Cookies are a basic way for a server to identify you (most cookies actually identify the computer you happen to be using at the time, not you personally). Cookies are used for many things from personalizing start up pages to facilitating online purchases. GrafTax.com uses cookies to provide features within the portal. They send a "Web Trends" cookie to all Portal visitors in order to help us collect general information on all portal visitors. This cookie is sent to your computer hard drive and provides us information such as when you accessed our site, which pages you accessed in the portal, and what Internet provider you used when you accessed our site. The information collected through this cookie is not personally identifiable and is only used for statistical purposes to assist in our planning process and our marketing program.

Disclosure of Information

E-Mail Policies - In the future we may send you e-mail notices for certain disclosures if you choose to accept electronic disclosures or statements. We may also send you e-mails to market our products and services that may be of interest to you. We will always provide you an opportunity to opt-out of these advertising promotions if required by law.